- Data collection and consent
In compliance with the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and by the General Data Protection Regulation (EU) 2016/679, we inform you that the personal data requested in our forms or, which may be provided to us through our email addresses, will be included in our personal data files, whose responsible and owner is Criteria, Insurance Claims & Loss Adjusters, S.L.
All data collected will be treated with due confidentiality following the current regulations on personal data protection, under the current LOPDGDD, RLOPD and RGPD.
This website is governed by the regulations exclusively applicable to the Spanish State, to which the persons, both nationals and foreigners, who use this website are subject to.
- Purposes of treatment
When a user connects from this website, fills in the contact form and/or sends a notification to the following e-mail: firstname.lastname@example.org is providing personal information for which Criteria, Insurance Claims & Loss Adjusters, S.L. is responsible, which will be used to manage communications with the user and to be able to create a quote tailored to their needs and, if they become a client, to be able to use their information to efficiently perform the work of the service they have contracted. This information may include personal information such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by www.criteriaclaims.com.
In no case is the user obliged to provide data to Criteria, Insurance Claims & Loss Adjusters, S.L., however it should be noted that failure to do so will result in the inability to provide the services of Criteria, Insurance Claims & Loss Adjusters, S.L. in the manner normally foreseen.
Criteria, Insurance Claims & Loss Adjusters, S.L. is not responsible for the processing of personal data on websites that the user may access through the various links contained on our website.
Unless expressly indicated, it is considered necessary to fill in all the fields of each form. The data provided by the user must be true, accurate, complete and up to date.
Our website obtains the user’s personal data through the contact form or by e-mail. The user will be the only responsible for any damage, direct or indirect, caused to Criteria, Insurance Claims & Loss Adjusters, S.L. or any third party, by filling in the forms with false, inaccurate, incomplete or outdated data, or with data from third parties.
Criteria, Insurance Claims & Loss Adjusters, S.L. reserves the right to decide whether or not to include the personal data of these individuals in its activity records.
- Right (ARCO) of access, rectification, cancellation and opposition; the right to be forgotten, the right to portability of personal data and the right to limit the processing of the user’s personal data.
The user may exercise his/her right to access his/her personal information in CRITERIA, S.L. files, rectify it if it is incorrect, cancel it or oppose its processing, in accordance with the terms established by Law, by contacting Criteria, Insurance Claims & Loss Adjusters, S.L. by e-mail at the following address email@example.com or by writing to Criteria, Insurance Claims & Loss Adjusters, S.L., CALLE ORENSE, 25 7ºD izda. 28020 MADRID, always enclosing a photocopy of your ID card, or a document accrediting the entity you represent.
In addition, with the introduction of the GDPR, the right to be forgotten, the right to portability of personal data and the right to limitation of processing are incorporated.
The right to be forgotten means preventing, by order of the affected party, the dissemination of personal information on the Internet when its publication does not meet the requirements of adequacy and relevance provided for in the regulations. This includes the right to limit the universal and indiscriminate dissemination of personal data in general search engines when the information is obsolete or no longer relevant or of public interest, even if the original publication is legitimate.
The right to data portability entitles the data subject to obtain a copy of his or her personal data in a structured and commonly used electronic format and to transfer his or her data from one electronic processing system to another.
The right to limitation of processing consists of the right of data subjects to request and obtain from the data controller or file, a limitation of the processing of their personal data when any of the following conditions are met:
- The data subject challenges the accuracy of the personal data, for a period of time that allows the data controller to verify the accuracy of the data.
- The processing is unlawful and the data subject objects to the deletion of the personal data and requests instead the restriction of its use.
- The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise or defense of claims.
- The data subject has objected to the processing
In order to keep personal data updated, it is important to inform Criteria, Insurance Claims & Loss Adjusters, S.L. whenever there is a change; otherwise, Criteria, Insurance Claims & Loss Adjusters, S.L. cannot be held responsible for the accuracy of the data.
If the user does not expressly cancel his/her personal data from CRITERIA, S.L. files, it is understood that he/she is still interested in keeping them as long as they are adequate for the purpose for which they were obtained, and as long as Criteria, Insurance Claims & Loss Adjusters, S.L. considers it appropriate.
- Personal data security
Criteria, Insurance Claims & Loss Adjusters, S.L. informs that it has adopted all the necessary technical and organizational measures to safeguard the security, as required by the current regulations governing the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the General Data Protection Regulation (EU) 2016/679 of the activity records containing personal data.
Criteria, Insurance Claims & Loss Adjusters, S.L. reserves the right in the future to modify its data protection policy according to its criteria, or due to a change in legislation, jurisprudence, or business practice. If Criteria, Insurance Claims & Loss Adjusters, S.L. introduces any modification, the new text will be published on this page, where the user will be informed of the data protection policy. In any case, the relationship with the user will be governed by the rules provided at the precise moment when the website is accessed and, therefore, it is mandatory to read them every time you provide us with your data through our website.
The use of the Web attributes to whoever makes use of it the condition of User, and accepts the present Conditions of which he/she has had the opportunity to become aware.
- Transfer of data to third parties.
- Commercial communications by e-mail
In compliance with Article 21 of the Law of Information Society Services and Electronic Commerce (Law 34/2002 of July 11, 2002, on information society services and electronic commerce), and the General Data Protection Regulation (EU) 2016/679, which prohibits the sending of commercial communications by email that have not been previously expressly authorized by the recipients, we inform you that the acceptance of commercial communications implies your express authorization to send you informative, commercial, advertising and promotional mailings, by this means to the address provided.
Our website obtains the user’s personal data through the reception of forms, and/or by means of e-mail, with the following purposes:
- Subscription to online newsletters, physical publications, web pages and commercial and promotional communications related to CRITERIA, S.L. services.
- Management of Criteria, Insurance Claims & Loss Adjusters, S.L. for information or registration as a collaborating company and for management and registration as a user of other Criteria, Insurance Claims & Loss Adjusters, S.L. products.
- Commercial: When the person concerned sends personal data and accepts the sending of communications, he/she is expressly authorizing its use for the purpose of periodic communications, including, implicitly, those sent by e-mail or ordinary mail.
Likewise, Criteria, Insurance Claims & Loss Adjusters, S.L. will provide users with mechanisms so that they can easily and free of charge withdraw the consent granted for the purpose of sending electronic communications, in full compliance with European and national regulations on the aforementioned matter.
No obstante, si no desea recibir nuestras comunicaciones comerciales puede solicitarlo dirigiéndose a:
Criteria, Insurance Claims & Loss Adjusters, S.L. by e-mail to firstname.lastname@example.org or by writing to CALLE ORENSE, 25 7ºD izda. 28020 MADRID, always enclosing a photocopy of your ID card, or a document accrediting the entity you represent.
The user by filling in the form with the personal data requested and expressly accepts the sending of commercial communications, with the use of the different products or services offered on this website, or by sending an e-mail with personal data, expressly authorizes and gives his consent to CRITERIA, S.L., to treat and incorporate such data in our activity records. (www.agpd.es) for which the aforementioned company is responsible, in order to provide more information about the company, inform about products, inform about services offered.